ALFACOM offers complete services on market research, from planning (when objectives to perform the research are defined), going through the stages of target customers definition, questionnaires, best methodology to be applied, to the delivery of customized results, with analysis and recommendation.

Quantitative and Qualitative Studies (Continuous and Ad hoc);

Research performed via:
- Phone
- Face to Face
- Direct mailing
- E-Mail / Internet
- Focus Groups
- Individual in-depth research

Analysis and studies specialized on:
- Satisfaction on products and services;
- Products and services quality;
- Manufacturer and brand image.

Customized Availability of results, by using:
- Widely used applicatives (PowerPoint, Excel, Adobe Acrobat-PDF, etc.)
- Customized Software for references
- Internet

Management of Action Plans generated from the research results and diagnosis of the effects of its application.